User-Generated Content (UGC) Philosophy would serve as a values-based statement explaining why you encourage content from customers (reviews, photos, videos, stories) and how you handle it fairly and responsibly.
At TrainTorquix, we believe that our community is at the heart of our brand. The strength, energy, and determination of our customers inspire us every day—and we want your voices to be part of our story.
We encourage our customers to share their experiences with our fitness equipment through reviews, testimonials, photos, and videos. This real, authentic content helps others discover the value of TrainTorquix and motivates the wider fitness community.
Our approach to user-generated content is guided by three principles:
- Respect & Ownership – You own your content. By sharing it with us, you grant TrainTorquix permission to use it responsibly (for example, on our website, social media, or marketing campaigns). We will always respect your rights and give credit where appropriate.
- Authenticity & Honesty – We value genuine experiences. Whether positive feedback or constructive criticism, your voice helps us improve our products and build trust with our customers.
- Community & Inspiration – User-generated content is more than marketing—it’s about building a supportive fitness community. Your stories inspire others to push harder, stay consistent, and achieve their health goals.
We are committed to protecting our community by moderating content to ensure it remains safe, respectful, and empowering. Offensive, harmful, or misleading content will not be promoted or displayed.
At TrainTorquix, your strength becomes our strength—and together, we lift each other higher.
