PRIVACY POLICY
Welcome to TrainTorquix. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services.
1. Information We Collect
Personal Information
When you use our website or make a purchase, we may collect:
. Full Name
. Email Address
. Phone Number
. Billing & Shipping Addresses
. Payment Details (processed securely via trusted payment providers)
Automatically Collected Information
. IP Address
. Browser and Device Type
. Website Usage Data (via cookies, analytics, etc.)
2. How We Use Your Information
We use the information we collect to:
. Process and fulfill your orders
. Communicate order confirmations, updates, and customer support
. Improve our website and shopping experience
. Send promotional offers and newsletters (only with your consent)
. Comply with legal obligations and prevent fraud
3. Sharing Your Information
We do not sell your personal information.
We may share your information with:
. Payment gateways (e.g., Stripe, PayPal)
. Shipping partners (to deliver your orders)
. Website hosting and security providers
. Marketing platforms (if you consent)
. Legal authorities (if required by law)
4. Cookies and Tracking Technologies
We use cookies to:
. Operate our website efficiently
. Analyze user traffic and behaviors
. Personalize content and ads
You can control cookie settings through your browser preferences.
5. Your Rights
Depending on your jurisdiction (UK GDPR, EU GDPR, etc.), you have the right to:
. Access the personal data we hold about you
. Request corrections or deletions
. Object to certain types of processing
. Withdraw consent for marketing at any time
. File a complaint with the relevant data protection authority
To exercise your rights, please contact us at:
📧 info@traintorquix.com
6. Data Security
We take appropriate security measures, including SSL encryption and secure server storage, to protect your personal information. Payment information is processed securely through PCI-compliant providers.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their policies independently.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a new effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at: 📧 info@traintorquix.com
🏢 TrainTorquix, Unit 2, 20 Woodland Ave, Slough SL1 3BU.
